Returns & Exchanges

At Davines, we are committed to sustainable beauty and your absolute satisfaction; if you are not completely happy with your purchase, you may return products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; once received, we will process your refund to the original payment method within 5-7 business days.